Client Testimonials

“My daughter introduced me to Carmen at concept some years ago. I was fortunate to have become a customer myself a few years ago now. The personal customer service is absolutely incredible. Every time I go in to have my ring checked and cleaned, I am greeted with such a warm welcome. So folks….. If any of you are wondering if you should take a look, go for it! Carmen and her staff are wonderful, no matter how small the purchase.” 

“Carmen is the best. She took the time to really understand what I and my now fiancée really wanted in an engagement ring and came up with a perfect custom setting with my input. Choosing a diamond was made much less stressful with her guidance and I actually had a blast. You can tell she is truly passionate about her work and sharing that joy with others. Thanks so much Carmen, from both Emily and I.” 

“Thanks again for taking the time to make me such a truly unique engagement ring and wedding band. I get compliments on a daily basis. I recommend you to everyone I meet!” 
-Kelsey & Victor. read more! 

“Concept Jewelry Design perfectly describes the primary essence of Carmen’s amazing brand and vision. Whether it’s needing to find the right concept, make a concept a reality, or choose between concepts, Carmen is your person.” 

“Concept always makes us feel welcome and actively engaged in the design process. A pleasure to work with from the start.” 
-Scott & Rachael read more! 

“The final rings exceeded our expectations and I would recommend Carmen to anyone without hesitation.” 
-Steve & Cary. read more and video! 

“I LOVE MY RING! I can’t stop staring at it and everyone says “it’s sooo you!”” 
-Damien & Joy. read more! 

“They taught me about the various stones and metals and helped me to understand every component of what I was buying.” 
-Randy. read more! 

“After months of visiting jewelry stores in Edmonton and Calgary and even one in Toronto, we found the most innovative jewelry designs right here in St. Albert.” 
-Paul. read more! 

“Thank you both for all your help! We could have asked for more from either of you. I look forward to wearing my rings every day for the rest of my life! Because of this, we highly recommend Concept to all of our friends and family! (Strangers too!)” 
-Chris and Janeal. 

“Thank you again for always making us feel so welcome in such a first class establishment!” 
-Fred and Diane. 

“Your attentionto detail and intent knowing of what I truly wanted in an engagement ring, made this experience a dream come true” 
-Craig and Angie. read more! 

“Thank you for the service you have given us while designing my engagement ring and our wedding bands, and the continued great service now! We love our rings!!” 
-Desmond and Carol. 

“We went in many directions and were about to give up when thankfully, one turn lead to you!” 
-Parents of Keenooshayo Class 1-H. read more! 

“Concept Jewelry presented us with lovely, elevated designs that transformed a simple wedding band into something truly lovely (and a cool man-ring for my husband).” 
-Kendall B. read more! 

“So unique and special. Very lucky to have such a business in St. Albert” 
-Elizabeth D. read more! 

“The final product was a 1 of a kind custom engagement ring that has sparkle and shine all the time.” 
-Justin W. read more! 

“Being sensitive to the original design but putting a modern spin on it so it was truly custom!” 
-Chantal R. read more! 

“I highly recommend Concept Jewelry and Carmen. I chose to go through Carmen for an engagement ring, and cannot say enough about her professionalism, and ability to deliver and outstanding product and experience. Carmen was extremely invested in getting to know exactly what we were looking for in a ring, and she kept me informed and updated during the entire process. The final product was more than we could have asked for, and my now fiancé is in love with her ring. Carmen’s passion for what she does shines through in her customer service and her product. Thanks for making the experience and the ring so special Carmen! 
-Colin J.